For Apex Lifts and our employees, we take the word ‘service’ very seriously; it underpins everything we do. From a simple light bulb change in a lift car ceiling to a major multi storey high speed lift major modernisation, customer satisfaction all boils down to service and that’s what Apex Lifts deliver.
Although Apex Lifts uses remote performance monitoring, we believe strongly that a scheduled experienced engineer’s visit is the best way to ensure the operational safety and performance of your lift. We are well known for the quality of our planned and preventative lift maintenance and servicing works, including reactive repairs and emergency call-outs with tailored services developed for each customer and building.
If your lift breaks down (sometimes they do) or is vandalised, you will want to have it back in service quickly and without fuss. That’s why we focus on delivering exceptional, rapid-response repair services and a first-time fix approach when responding to a call for assistance. That means that we do everything within our power to repair your lift on our first visit.
At Apex Lifts, we have built up a reputation for high quality lift modernisations that are delivered on time and to budget. No two modernisations are the same and each customer has their own location specific requirements. That is why we tailor each modernisation project to match each customer’s needs. Invariably this requires face to face meetings, at least one site survey and detailed costs with programme times.
We’ve made our name in the lift industry. However, Apex Lifts also maintain, repair and service escalators for use in locations where safe high volume passenger traffic is essential for a building’s status. As with our lift maintenance plans, our focus is on planned and preventative lift maintenance and servicing works, including reactive repairs and emergency callouts. Our principal maintenance objective, as with lifts, is to ensure your equipment is both safe and reliable in use.