Apex Lifts is dedicated to providing the highest levels of customer service, whether that is a planned maintenance check or an emergency service call. We have a customer service centre – APEX LINK – that responds to calls 24 hours a day, every day of the year. Customer Service staff are able to access our fully integrated computerised service management system APEX DATA which enables them to allocate calls to the field engineers and minimise downtime. You can rest assured that we will deal with all service calls promptly and efficiently.

On calls, our Service Engineers use the innovative works tracking service – APEX CONNECT. Using a digital pen, email notepad and specially designed service documentation, they can send comprehensive and up to date information to record the progress of works carried out.

It is this commitment to the highest quality of customer service which has meant that repeat orders are common place for Apex Lifts. Clients in both public and private sectors know their maintenance, installation and modernisation projects will be completed to a high standard and always on time.